About Me

I am a skilled technical user with over 15 years' experience. I am well versed in both Windows and macOS systems, have extensive knowledge of industry standard software and hardware, able to debug problems in numerous subject areas, and notice small details within large projects.

My work has covered a large gambit of fields. I have managed servers and large-scale applications, built websites for both large and small companies, coded hundreds of advertising emails, animated hundreds of web banners, developed multiple desktop applications using Adobe AIR and Electron, created web services used internally at The Walt Disney Company, edited advertising videos, coded and animated elements for a AAA video game, built Flash-based mini-games, coded and animated digital video game guides, touched up and added elements to photo, was a professor at a technical university, and that was all during the course of my day job.

In my free time, I have created a free Android utility app on the Google Play Store; developed a free extension for the coding application Brackets; and have a utility application on the Microsoft Windows Store. I also have a few open-source libraries on GitHub. I also enjoy building custom PCs for myself and others.

Summary

I am a skilled technical user with over 15 years' experience. I am well versed in both Windows and macOS systems, have extensive knowledge of industry standard software and hardware, able to debug problems in numerous subject areas, and notice small details within large projects.

Work Experience

Franklin Creative Solutions
Franklin Creative Solutions
Web Developer / System Administrator, March 2021–present3/21–present
System Admin
  • Provided extensive technical support to end-users across the organization, resolving hardware, software, and network issues in a timely fashion.
  • Managed user accounts and permissions across multiple software suites, including Google Workspace, Microsoft Azure, Dropbox, and more.
  • Monitored and maintained network infrastructure, including switches, access points, and routers.
Shopify Developer
  • Optimized the online shopping experience by implementing improvements to the website's search functionality, checkout process, and optimizing page load performance.
  • Implemented and customized various Shopify apps to enhance the user experience.
  • Customized Shopify theme matching company branding guides and handling multiple user types for A/B experiences.
Provided extensive technical support to end-users
Managed user accounts and permissions across software suites
Optimized the online shopping experience of Shopify website
Customized Shopify theme with multiple requested features
Skills: Web Development · Front-end Development · Responsive Web Design · User Experience (UX) · Technical Support · Computer Networking · Web Services · Web Design · Digital Media · System Administration · IT Operations · Cybersecurity · HTML · CSS · JavaScript · JSON · Bootstrap · Shopify · AJAX · Content Management Systems (CMS) · PHP · Windows · OS X · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · SharePoint · Adobe Creative Suite · Adobe Photoshop · Adobe Acrobat


SAIC
SAIC
System Administrator Sr, July 2018–March 20217/18–3/21
  • Collaborated with team members to perform regular Windows server updates and ensure STIG compliance.
  • Promptly addressed help desk issues from end-users with quality service.
  • Developed custom software solutions to aid in transition from old to new help desk software utilized by over 50,000 users.
Collaborated with team members to ensure STIG compliance
Promptly addressed help desk issues from users with quality service
Developed custom software solutions for new help desk solution
Skills: Web Development · Front-end Development · Responsive Web Design · Analytical Skills · Technical Support · Computer Networking · Digital Media · System Administration · IT Operations · Cybersecurity · HTML · CSS · JavaScript · JSON · Bootstrap · Windows · Windows Server · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · SharePoint · Adobe Acrobat


Adcetera
Adcetera
Interactive Developer, October 2016–May 201810/2016–5/2018
  • Developed complex WordPress and Drupal website solutions for multiple clients using the web standards.
  • Collaborated with designers, developers, and customer account executives with the production of websites.
  • Aided and supported other developers in building solutions for their projects.
  • Animated aesthetically pleasing web banner advertisements for multiple clients.
  • Created static and dynamic emails deployed through various CRM systems.
  • Built highly interactive, custom Electron applications for clients to use during trade show events.
Developed complex WordPress and Drupal website solutions
Aided and supported other developers in building solutions
Animated web banner advertisements for multiple clients
Built highly interactive, custom Electron applications
Skills: Email Design · Web Development · Front-end Development · Responsive Web Design · User Experience (UX) · Analytical Skills · Search Engine Optimization (SEO) · Web Services · Web Design · Digital Media · HTML · CSS · JavaScript · Bootstrap · WordPress · AJAX · jQuery · Electron.js · Content Management Systems (CMS) · PHP · Windows · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Adobe Creative Suite · Adobe Photoshop · Adobe Acrobat · Adobe Animate


The Walt Disney Company
The Walt Disney Company
Interactive Developer, January 2012–September 20161/2012–9/2016
  • Worked on email campaigns for a variety of lines of business that included promotional emails, newsletters, and transactional emails.
  • Developed effective email template layouts used by entire department, ensuring emails are optimized for both desktop and mobile devices.
  • Vigorously tested emails across multiple email clients to ensure they gave the best customer experience.
  • Collaborated with creative directors to design and develop character and photography animations for web banners.
  • Received multiple awards for work performed.
  • Produced several internal development tools used by the department and agency at large.
Worked on email campaigns for a variety of lines of business
Developed effective email template layouts used by department
Vigorously tested emails across multiple email clients
Received multiple awards for work performed
Produced several internal development tools used by the agency
Skills: Email Design · Web Development · Front-end Development · User Experience (UX) · Analytical Skills · Web Services · Web Design · Digital Media · Object-Oriented Programming (OOP) · HTML · CSS · JavaScript · jQuery · PHP · Windows · OS X · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Adobe Creative Suite · Adobe Photoshop · Adobe Acrobat · Dreamweaver · Adobe Animate


EA Sports
EA Sports
UI Designer/Developer, May–October 20115–10/2011
  • Contributed to the successful launch of a AAA game title as part of the core team.
  • Designed, developed, and animated various core video game user interface elements throughout the game.
  • Conducted play testing sessions for my work and that of others to provide feedback and report bugs.
  • Assisted other designers and developers in accomplishing their tasks.
Contributed to the successful launch of a AAA game title
Developed/animated various user interface elements in NFL Blitz
Assisted other designers and developers in accomplishing their tasks
Skills: User Experience (UX) · Analytical Skills · Digital Media · Object-Oriented Programming (OOP) · HTML · CSS · Windows · Microsoft Office · Microsoft Outlook · Adobe Creative Suite · Adobe Photoshop · Adobe Animate


JHT
JHT
Flash Developer, July 2010–May 20117/2010–5/2011
  • Developed and assisted with the design of multiple interactive Flash-based games and applications using industry best practices.
  • Lead design and development of internal Adobe AIR project management application used by the development team.
  • Assisted and guided junior developers and animators on their projects.
  • Collaborated with a small team of developers to design and implement levels in a Flash-based game.
  • Developed a USB-controller interface that allowed Xbox 360 controllers to be used with Adobe AIR.
Coded and animated Flash-based mini-games
Built department-utilized task manager app
Created USB-interface for video-game controller
Skills: Web Development · Front-end Development · User Experience (UX) · Analytical Skills · Web Design · Digital Media · Object-Oriented Programming (OOP) · HTML · CSS · Windows · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Adobe Creative Suite · Adobe Photoshop · Adobe Acrobat · Adobe Animate


Encompass Media
Encompass Media
Flash Developer, October 2009–July 201010/2009–7/2010
  • Designed and developed conceptual eLearning software in Flash for educational chemistry books using Flash and ActionScript 3.0.
  • Developed several interactive video game guides that featured custom animations, music, and sound effects.
  • Aided the production of a video game cheat-sheet database.
Skills: Web Development · Front-end Development · User Experience (UX) · Analytical Skills · Technical Support · Web Design · Digital Media · Object-Oriented Programming (OOP) · HTML · CSS · Windows · OS X · Microsoft Office · Adobe Creative Suite · Adobe Photoshop · Adobe Animate


Full Sail University
Full Sail University
Associate Course Director for Flash Fundamentals, October 2008–May 200910/2008–5/2009
  • Developed and delivered course curriculum for Flash Fundamentals course, including lectures and labs.
  • Implemented an interactive teaching style that covered the material and performed real-world examples.
  • Administered and graded tests, quizzes, and practical exams.
  • Maintained records of attendance, assessments, and grades.
Skills: User Experience (UX) · Analytical Skills · Technical Support · Web Design · Digital Media · Object-Oriented Programming (OOP) · HTML · CSS · OS X · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Adobe Creative Suite · Adobe Photoshop · Adobe Animate

Studio Instructor for Flash ActionScript Techniques, July 2007–September 20087/2007–9/2008
  • Assisted course director in delivery of core curriculum during lectures.
  • Periodically assessed students progress with surprise practical tests, and provided individual instruction and aid where needed.
  • Planned, designed, and created learning resources and tutorials to act as self-help guides for students.
Skills: User Experience (UX) · Analytical Skills · Technical Support · Web Design · Digital Media · Object-Oriented Programming (OOP) · HTML · CSS · OS X · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Adobe Creative Suite · Adobe Photoshop · Adobe Animate

Studio Instructor for Digital Storytelling, October 2006–June 200710/2006–6/2007
  • Maintained computer lab equipment and regularly performed software updates on computers.
  • Assisted course director in delivering core curriculum to students.
  • Planned, designed, and created tutorials for students to follow as part of the primary lesson plans.
  • Conducted several lessons when the course director was on a leave of absence.
Skills: User Experience (UX) · Technical Support · Computer Networking · Digital Media · IT Operations · WordPress · Content Management Systems (CMS) · OS X · Microsoft Office · Microsoft Outlook · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Adobe Creative Suite · Adobe Photoshop · Adobe Animate

Sites

Personal: https://wadedwalker.com
GitHub: https://github.com/jediwade
File Renamer X: https://filerenamerx.com

Certificates

CompTIA Security+

Software Knowledge and Skills

Web development
Web design
Email development
Web banners
Electron
HTML5
CSS3
SCSS
JavaScript
Liquid
Shopify
WordPress
PHP
Flash animations
ActionScript
Adobe AIR
XML
Java with Android
JSON
jQuery
AJAX
REST
Drupal
Bootstrap
Photoshop
Flash
Illustrator
After Effects
Media Encoder
System Admin
Network Admin
Remote Desktop

Hardware Knowledge

Proficient in either Windows or macOS environments. Knowledgeable of computer hardware and able to build custom workstations. Below is my custom-built workstation.

Education

Full Sail University
Bachelor of ScienceB.S. in Digital Arts & Design, 2006
Associate of ScienceA.S. in Digital Media, 2006

Contact

Email: wadedwalker@gmail.com

Social/Extra

References

Available upon request